FAQ
Frequently asked questions
Please tell us what you need. Our team is ready and happy to help.
What areas do you cover?
We provide transportation services across the UK, excluding islands and remote areas like the Scottish Highlands.
What vehicles do you use?
We operate a fleet of vans equipped for safe and efficient transport.
Can I schedule a same-day delivery?
Yes, same-day delivery can be arranged for urgent needs. Please contact us early to ensure availability.
How do I book your services?
You can book through our website or contact our customer service team for assistance.
What if my parcel or goods are damaged during transit?
We take utmost care, but in case of any damage, please report it within 48 hours for resolution.
Do you offer house removal services for long-distance moves?
Yes, our house removal services are available for moves within the UK, ensuring your belongings are transported safely, regardless of distance.
What types of items can you transport?
We handle a wide range of items, including parcels, furniture, and other household or business goods, provided they comply with our transport guidelines.
Can I track my delivery?
While we don’t offer real-time tracking, our team keeps you updated on your shipment’s status through regular notifications and phone support.
What are your delivery timeframes?
We offer flexible delivery options, including same-day, overnight, and next-day services, to suit your schedule and needs.
Is there a weight or size limit for parcels?
Our vans can accommodate various sizes and weights, but specific limits may apply. Contact us for details on your shipment requirements.